What is AFP's publication return policy?
All returned books should be in new condition within 30 days of the original order.
**PLEASE NOTE** The Essentials of Treasury Management, Fourth Edition will not be accepted for return after 9/1/2016 or 30 days after the original order – whichever is earlier. CTP Examinations for the 2014-2016 testing windows are based on the Essentials of Treasury Management, Fourth Edition. CTP Examinations for the 2017-2019 testing windows are based on the Essentials of Treasury Management, Fifth Edition (anticipated to be released in November 2016).
Contact our Customer Service Department at firstname.lastname@example.org with your written request for a refund and include the purchaser's name and phone number for any follow-up questions.
Include a copy of that request with the returned books to:
c/o International Fulfillment Corporation
3570 Bladensburg Rd
Brentwood, MD 20722
All returns will be subject to a 20% re-stocking fee. AFP does not hold credits after book returns have been received.
Refunds will be processed in the form in which payment was received.
Association for Financial Professionals (AFP)
- Topic #: 28032-26
- Date Created: 01/22/2014
- Last Modified Since: 01/14/2016
- Viewed: 412